📺 Kiosk User Guide

Welcome to the fun part! This guide shows you everything about viewing and participating in Emanate Great recognition displays. No technical knowledge needed - just enthusiasm! 🎉

🎯 What Is the Kiosk?

Think of it as a digital celebration board!

The kiosk is any TV, monitor, or screen in your office showing beautiful presentations celebrating your colleagues. These displays rotate automatically, showing different recognitions throughout the day.

You’ll find kiosks in:

• 🏢 Office lobbies
• ☕ Break rooms
• 🚶 Hallways
• 🎪 Common areas
• 🎯 Conference rooms

👀 What You’ll See

Recognition Presentations

Each presentation celebrates:

• 🌟 Employee of the Month - Outstanding individual achievements
• 🎉 Promotions - Career advancement celebrations
• 🏆 Team Achievements - Group successes
• 🎂 Work Anniversaries - Service milestones
• 💪 Special Recognitions - Unique accomplishments

What’s on Each Display?

Every presentation includes:

• 📸 Beautiful photos - Professional employee headshots
• 📝 Names and titles - Who’s being celebrated
• 🎯 Achievement descriptions - What they accomplished
• 💬 QR codes - For you to participate!
• ❤️ Like counters - Show appreciation instantly
• 💬 Comment indicators - See what others are saying

Presentations rotate automatically every 10-30 seconds, so you’ll see multiple recognitions!

📱 How to Participate (Super Easy!)

Three Ways to Join the Celebration

1. ❤️ Like It (5 seconds)

• Quick heart tap
• Anonymous appreciation
• Instant counter update

2. 💬 Comment (30 seconds)

• Write a personal message
• Choose from 10 beautiful styles
• Add GIFs for extra fun!

3. 🌟 Nominate (1 minute)

• Suggest someone for future recognition
• Explain why they deserve it
• Help HR find amazing people!

📲 Step-by-Step: Scanning QR Codes

The Magic QR Code

Those black-and-white squares on displays? They’re your ticket to participation!

How to Scan (iPhone)

Super simple:

1. Open your Camera app (the one you use for photos)
2. Point it at the QR code on the display
3. Hold steady about 6-12 inches away
4. Yellow notification appears at top of screen
5. Tap the notification
6. Safari opens with participation options!

That’s it! 🎊

How to Scan (Android)

Just as easy:

1. Open Camera app or Google Lens
2. Point at QR code on display
3. Link appears - tap it!
4. Browser opens with options!

Done! ✨

Troubleshooting Scanning

QR code won’t scan?

• ✅ Move closer or farther away
• ✅ Make sure display is well-lit
• ✅ Clean your camera lens
• ✅ Try Google Lens or a QR scanner app
• ✅ Wait 5-10 seconds for fresh QR code

Nothing happens?

• Check that “Scan QR Codes” is enabled in Camera settings
• Make sure you’re using the rear camera (not selfie mode)
• Try a different phone or QR scanner app

❤️ Liking: Show Quick Appreciation

What Are Likes?

Likes are the fastest way to celebrate! Just tap a heart and you’ve shown appreciation.

How to Like

Super quick process:

1. Scan the QR code on any display
2. Verify your email (first time only)
   • Enter your work email
   • Check inbox for 6-digit code
   • Enter code
3. Tap the ❤️ heart button
4. Watch the counter increase! It updates instantly!

Takes 5 seconds! ⚡

Like Features

Why likes are awesome:

• ✅ Anonymous - No one knows who liked
• ✅ Instant - Appears immediately
• ✅ Easy - One tap and done
• ✅ Unlimited - Like as many as you want!

When to like:

• You’re busy but want to show support
• Others have already said what you’d say
• You want quick appreciation
• You’re acknowledging the recognition

💬 Commenting: Add Personal Touch

What Are Comments?

Comments are personal messages you write to celebrate colleagues. They appear on displays with beautiful styling!

How to Comment

Step-by-step:

1. Scan the QR code on display
2. Verify email (if first time)
3. Click “Comment” or ”💬 Add Comment”
4. Choose your style - Pick from 10 beautiful options!
5. Write your message (280 characters max)
6. Add a GIF if you want (optional but fun!)
7. Submit!
8. Watch it appear on the display!

Takes 30-60 seconds! 🎨

Comment Styles Explained

10 beautiful styles to choose from:

Pick any style - they’re all beautiful! Just choose what matches your message tone.

Writing Great Comments

Tips for awesome comments:

Do:

• ✅ Be specific about achievements
• ✅ Be genuine and sincere
• ✅ Keep it positive
• ✅ Use workplace-appropriate language
• ✅ Add personality!

Don’t:

• ❌ Write generic messages (“Great job!”)
• ❌ Use inappropriate language
• ❌ Make it about yourself
• ❌ Include sensitive information
• ❌ Write novels (keep it concise!)

Great comment examples:

• “Sarah’s leadership on the Q4 project was incredible! Her problem-solving skills kept us on track. Well deserved! 🎉”
• “Congratulations on your promotion! Your mentorship has helped so many of us grow. Excited to see what you’ll accomplish next!”
• “5 years of excellence! Thank you for always going above and beyond. Your positive attitude makes every day better!”

Adding GIFs

Make comments extra fun!

How to add GIFs:

1. When writing your comment, look for “GIF” button
2. Click it to open GIF search
3. Search for:
   • “congratulations”
   • “celebrate”
   • “thumbs up”
   • “awesome”
   • “high five”
4. Browse results and tap your favorite
5. GIF appears in your comment
6. Submit as normal!

GIF tips:

• ✅ Keep it workplace-appropriate
• ✅ Choose clear, simple animations
• ✅ Match the celebration tone
• ❌ Avoid controversial content
• ❌ Skip text-heavy GIFs (hard to read)

Don’t see GIF button? GIFs may be disabled for some recognitions - that’s normal!

🌟 Nominations: Suggest Future Recognition

What Are Nominations?

Nominations help HR find amazing people to recognize! You suggest colleagues who deserve celebration.

How to Nominate

Simple process:

1. Scan QR code on any display
2. Click “Nominate” or ”🌟 Nominate Someone”
3. Enter their name (first and last)
4. Explain why they deserve recognition:
   • What did they do?
   • How did it help the team?
   • Why does it matter?
5. Submit!

Takes 1-2 minutes! ⏱️

Writing Great Nominations

What makes a nomination effective:

Include:

• ✅ Specific achievements - What did they actually do?
• ✅ Impact description - How did it help?
• ✅ Recent examples - Within last few months
• ✅ Measurable results - Numbers if possible

Example nominations:

Good:

“Sarah stayed late three nights last week to help me meet a critical deadline. She didn’t have to, but she saw I was struggling and jumped in. Her teamwork saved the project!”

Better:

“Sarah has mentored three new hires this quarter, created training documentation for our team processes, and still exceeded her own performance goals. She makes everyone around her better and embodies our company values of teamwork and excellence.”

Your nomination goes to HR for consideration. They review all nominations when planning future recognitions!

🔒 Privacy & Security

Is My Participation Private?

Yes! Here’s what’s private and what’s visible:

Private (no one sees):

• ✅ Your email address (used only for verification)
• ✅ Your identity (if you comment anonymously)
• ✅ Who liked what (likes are anonymous)
• ✅ Your personal information

Visible (on displays):

• ✅ Your comment text and style
• ✅ Your GIF (if added)
• ✅ Your name (if you choose to sign comments)
• ✅ Total like counts (not who liked)

Who can see:

• ✅ Employees in your organization
• ✅ Visitors to common areas
• ✅ HR administrators (in dashboard)

Who cannot see:

• ❌ People outside your company
• ❌ The general public
• ❌ Other Emanate Great users
• ❌ Social media or external sites

Security Features

Your participation is secure:

• 🔐 QR codes expire every 15-30 seconds
• 🔐 Email verification required
• 🔐 Organization-specific access only
• 🔐 Encrypted connections
• 🔐 No data sharing with third parties

⏰ When to Participate

Best Times to Engage

Prime participation times:

• ☕ Coffee breaks - People are relaxed and looking around
• 🍽️ Lunch time - Captive audience during meals
• 🚶 Walking by - Quick scan while passing displays
• 🎯 Team meetings - Discuss recognitions together
• 🌅 End of day - Leave on a positive note

Why timing matters:

• Early comments encourage others
• Fresh recognitions get more attention
• Comments build on each other
• Active participation creates momentum

Participation Frequency

How often should you participate?

Regular participation:

• ✅ Check displays daily
• ✅ Like 2-3 recognitions per week
• ✅ Comment on 1-2 recognitions per week
• ✅ Nominate monthly

Don’t feel pressured:

• Participate when you genuinely want to
• Quality over quantity
• Authentic appreciation matters most
• Even occasional participation helps!

🎨 Understanding Display Features

Auto-Rotation

Presentations change automatically:

• Every 10-30 seconds (set by admins)
• Shows multiple recognitions
• Keeps content fresh
• Fair visibility for everyone

Why it rotates:

• Multiple people to celebrate
• Prevents monotony
• Shows variety of achievements
• Maintains viewer interest

Live Counters

Real-time engagement indicators:

❤️ Like Counter:

• Shows total appreciation
• Updates instantly
• Anonymous participation
• Encourages more engagement

💬 Comment Indicator:

• Shows if comments exist
• May show comment count
• Encourages reading
• Builds community

📊 Participation Stats:

• Total engagement visible
• Shows program health
• Encourages participation
• Demonstrates impact

QR Code Refresh

QR codes change regularly:

• Every 15-30 seconds
• For security purposes
• Prevents unauthorized access
• Ensures fresh codes

Why they refresh:

• Security protection
• Time-limited access
• Prevents screenshot reuse
• Maintains system integrity

🎯 Best Practices

Participation Tips

Make your participation count:

Be genuine:

• Write what you really feel
• Don’t force participation
• Authentic appreciation matters
• Quality over quantity

Be specific:

• Mention actual achievements
• Share personal examples
• Explain why it matters
• Make it meaningful

Be positive:

• Focus on celebration
• Keep it uplifting
• Avoid negativity
• Spread good vibes!

Be inclusive:

• Comment on people you don’t know well
• Recognize across departments
• Celebrate different types of achievements
• Build connections

Comment Etiquette

Workplace-appropriate guidelines:

Do:

• ✅ Use professional language
• ✅ Keep it positive
• ✅ Be respectful
• ✅ Celebrate genuinely
• ✅ Add value

Don’t:

• ❌ Use inappropriate language
• ❌ Include sensitive information
• ❌ Make it about yourself
• ❌ Write generic messages
• ❌ Share private details

🚨 Troubleshooting

Common Issues

QR code won’t scan:

• Move closer/farther from display
• Clean camera lens
• Ensure good lighting
• Try QR scanner app
• Wait for fresh code

Comment won’t submit:

• Check internet connection
• Verify email is correct
• Ensure under 280 characters
• Try refreshing page
• Contact support if persists

Comment not appearing:

• May need moderation approval
• Wait 30-60 seconds
• Check you’re watching correct display
• Verify submission was successful

Email verification not working:

• Check spam/junk folder
• Wait 1-2 minutes for email
• Use work email (not personal)
• Request new code
• Contact HR if issues persist

❓ Frequently Asked Questions

General Questions

Do I need an app? No! Everything works through your phone’s web browser. Just scan QR codes with your camera.

Is participation anonymous? Likes are always anonymous. Comments can be anonymous or signed - you choose!

How long do recognitions stay on display? Usually 1-4 weeks, depending on the recognition type and importance.

Can I see older recognitions? Contact your HR administrator - they may have archived recognitions available.

Participation Questions

How many times can I comment? Unlimited! Comment on as many recognitions as you want.

Can I edit my comment after submitting? No, but contact HR if you need changes. They can help modify or remove comments.

Why don’t I see GIFs? GIFs may be disabled for certain recognitions. Check other recognitions - they might be enabled there!

Are nominations anonymous? No, your name is included so HR knows who suggested the recognition.

Technical Questions

What if my phone won’t scan QR codes? Try a QR scanner app, move closer/farther, improve lighting, or clean your camera lens.

Can I participate from my computer? Typically participation is designed for mobile phones via QR codes. Check with your admin about other options.

Do QR codes expire? Yes, they refresh every 15-30 seconds for security. Just scan the current code on display.

🎉 You’re Ready!

You now know everything about:

• ✅ Viewing recognition displays
• ✅ Scanning QR codes
• ✅ Liking recognitions
• ✅ Leaving comments
• ✅ Making nominations
• ✅ Understanding privacy

Go celebrate your colleagues! Every comment, like, and nomination makes someone’s day brighter! 🌟

Questions? Check the FAQ → or ask your HR team!

Ready to learn about managing the dashboard? Check out the Dashboard User Guide →!

Quick Start → | FAQ → | Best Practices →